Comments on: RUBI’s Big Day

By: Ameron

Ameron — Mon, 20 Apr 2009 13:11:59 +0000

Apparently I had an uncharacteristically positive experience. I was able to log in right at 3:00 p.m. and by 3:03 I had all the events I wanted – except the one that was already sold out. Less than 5 minutes later I'd made my alternate choices and by 3:10 I was done and paid for.

By: Martin Ralya

Martin Ralya — Sun, 19 Apr 2009 19:35:17 +0000

3:31 EST: Done! Happy with all of our choices. I registered with a friend on the phone, buying tickets for four, and we found things started moving well about 3:15. This was by FAR our smoothest registration process ever. There's still room for improvement (especially in the interface), but this was a pleasant surprise to say the least.

By: DNAphil

DNAphil — Sun, 19 Apr 2009 19:29:34 +0000

3:28-- The system is doing pretty good. In the end I got one of the 3 RPG's I was looking for, and the other two, a friend of mine, who was in ahead of me, is passing me his tickets for. Moving through the system is not bad right now. Its an improvement from last year, but they really need to be able to handle the first 10 minutes better.

By: Kurt "Telas" Schneider

Kurt "Telas" Schneider — Sun, 19 Apr 2009 19:20:13 +0000

I got hung up with too many selected (I guess "resend" will do that...). So I submitted at about 3:03 or so, and got what I wanted, minus the one SotC game that probably sold out around 3:00:01. All in all, it was far better than last year, although there is still plenty of room for improvement.

By: Martin Ralya

Martin Ralya — Sun, 19 Apr 2009 19:20:11 +0000

3:15 EST: We have 3/4 of our first choices (and did as of 3:05), and are close to being done. That's pretty damned awesome, actually.

By: DNAphil

DNAphil — Sun, 19 Apr 2009 19:13:37 +0000

3:12...Fantastic. Clicked the Buy Tickets button at 3pm on the dot, and 12 minutes later, I get blocked out of every RPG I tried to register for, while the system hung me up. Good job RUBI.

By: Martin Ralya

Martin Ralya — Sun, 19 Apr 2009 19:02:44 +0000

3:00 EST: I feel a gentle breeze on my scrotum. It must be the approaching whirlwind of pain!

By: DNAphil

DNAphil — Sun, 19 Apr 2009 17:51:51 +0000

1:51pm: The True Dungeon surge appears to be over. RUBI is much more responsive, and no timeouts.

By: Kurt "Telas" Schneider

Kurt "Telas" Schneider — Sun, 19 Apr 2009 17:12:58 +0000

I'm not sure, but for my (failed) purposes, it was a place to centralize all of my wanted events, and then submit them all at once. But I tripped myself up by failing to remove the non-TD events before submitting. By the time I fought the crowds to uncheck those, it was too late.

By: Martin Ralya

Martin Ralya — Sun, 19 Apr 2009 16:56:03 +0000

@Kurt "Telas" Schneider - So how does the watch list work?

By: Kurt "Telas" Schneider

Kurt "Telas" Schneider — Sun, 19 Apr 2009 16:37:22 +0000

Oh, and http://twitter.com/Gen_Con

By: Kurt "Telas" Schneider

Kurt "Telas" Schneider — Sun, 19 Apr 2009 16:34:12 +0000

I found out last night that the site was live, but no 'purchase' functionality. I put a bunch of stuff on my watchlist, but it hung up when I forgot to remove the non-TD slots. True Dungeon has always been the Achilles heel of registration. The rest of it seems to go much smoother. Let's see how RUBI does when the rest of the games go live.

By: DNAphil

DNAphil — Sun, 19 Apr 2009 16:33:25 +0000

Attempting to Log In and check my friends lists.... 503 Service Unavailable No server is available to handle this request.

By: Martin Ralya

Martin Ralya — Sun, 19 Apr 2009 16:29:05 +0000

1. Can't sort events in any logical manner. 2. Still has Google Analytics installed, which slows the site down. 3. Load testing -- what's that? 4. Usability testing what now? Saving grace for those ignoring True Dungeon and just trying to build event lists: http://gencon.highprogrammer.com/ -- browse independent of the GenCon site, with better sorting. I'm Twittering my pain this morning.